Inspiring in everyone a passion to excel
Inspiring in everyone a passion to excel

Community Unit School District 200

130 West Park Avenue, Wheaton, IL 60189

P: 630.682.2000 F: 630.682.2227

Support Services

The Support Services Team supports all aspects of technology from the user and device perspective. They are the main feet on the ground to support students and staff in the district.
 
For Service or Support 
The Helpdesk is used for staff to report issues they might be having with anything technology related in the district. Tickets are read usually within an hour and prioritized amongst all other issues. The department prioritizes issues based on the number of people affected with an issue. For example...a personal account issue will not have the same priority as a school wide software issue or full network outage. On average tickets are answered within a 30 hour time frame. Some do take longer, but many can be handled with the first visit.  
Lesley Boyum 
Support System Manger
ext. 2389
 
Support Technicians 
Steve Blair 
ext. 3808
 
Jahan Rodriguez
ext. 3810
 
Mick Salgado 
ext. 3806
 
Gary Warland
ext. 3800
 
High School LAN Administrators
Wheaton Warrenville South  
Kevin Sims
ext. 3805
 
Wheaton North 
Swang Yeangyoungphun
swang.yeangyoungphun@cusd200.org ext. 3803
 
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